“There’s no team without trust,” says Paul Santagata, Head of Industry at Google. He knows the results of the tech giant’s massive two-year study on team performance,
which revealed that the highest-performing teams have one thing in common: psychological safety, the belief that you won’t be punished when you make a mistake.
Studies show that psychological safety allows for moderate risk-taking, speaking your mind, creativity, and sticking your neck out without fear of having it cut off — just the types of behaviour that lead to market breakthroughs.
One of the principles and outcomes of the Compassionate Leadership online course is the development of psychological safety, employees feel included, safe to learn, safe to contribute and safe to challenge the status quo.
“I have had more from the journey with this course than any psychologist! The commitment to put into the course an honest and open self-feed is key, and the structure and process creates psychological safety. Understanding here certainly helps in understanding emotions, self awareness, ability to engage and how all this links to leadership of those around – your team and peers”.
CLA Student 2020
