The Compassionate Leadership Academy challenges traditional and outdated principles of leadership providing a truly inclusive programme, improving communication and trust, building relationships and successful collaborations. Bringing people and teams together to be collectively brilliant.

The Compassionate Leadership Academy

The Compassionate Leadership Academy (CLA) supports personal growth and learning, vital for well-being and self-esteem, developing your emotional intelligence and understanding of others.  Giving you the confidence to interact, relate and lead – the Compassionate Leaders’ Edge.

CLA Digital Online Course & Culture Change Programmes

CLA Digital our flagship.  A unique, professionally accredited, personal development and leadership online course.  Available by individual or group subscription.  CLA Digital is approved and accredited by the Institute of Leadership & CPD UK, which means that it is recognised as part of your Continuous Professional Development (CPD) in your workplace.  Currently available in 4 languages.

CLA Plus A powerful learning programme of 13 masterclasses delivered at key stages of the online course.  The interactive masterclasses promote discussion, deeper learning and sharing of best practice within the context of your organisation.

CLA Apprentice – An 18 month programme incorporating the CLA Digital online course, 4 additional CLA Management modules and masterclasses to achieve Level 5 –  Operations & Departmental Manager.

CLA Advance – The quickest way to get your senior leadership team familiar with the principles of compassionate leadership so that they can support and embed within your organisation.  A series of 4 x 1 day workshops and individual coaching.

CLA Insights – Measuring “soft skills” is the Holy Grail of all leadership & development programmes.  CLA has partnered with industry leading data scientists Mind Alpha to do just that.  Truly measuring the positive impact of compassionate leadership.

CLA Healthcare – A ground breaking cultural change programme for workers and teams in healthcare environments.

View CLA Brochure

How Does it Work?

CLA Digital online course consists of 27 bitesize modules, inspiring videos, interactive learning activities, downloadable resources, a personal development plan and certification on completion.  We offer support throughout the course and prompt you to stay on track.

Modules 0 – 8 (part 1) focus on Individual Authenticity: devoted to mindset – recognising and accepting your authentic self.

Modules 9 – 26 (part 2) focus on Collective Brilliance: giving you a practical toolkit to be a compassionate leader.


CLA course on iphone

Module 1 - Behind the Scenes: The Physiology Driving the Psychology

A look at the mindset of growth to set us up ready to learn and I will introduce an excellent model we can apply to ensure we are totally present and able to handle distractions.

Module 2 - The Truth Behind Changing Behaviour

A deeper into understanding how we learn, with discussions into neural plasticity and the creation of “highways of habit”.

Module 3 - The Power of Purpose

Recognising that emotions have a massive part to play in driving our actions, this week we will discuss and understand more about the impact of purpose.

Module 4 - Story Theory

Discover how to inspire others to join our journey through the power of story.

Module 5 - Leadership Lessons from Life

I would like to share some of my life’s lessons, things I have learnt along the way that has stuck with me and helped fashion the creation of compassionate leadership.

Module 6 - Leadership Lessons from the North Pole

Great lessons on leadership, team work, performance, success and personal resilience all of them formative in the understanding of creating commitment; the desired outcome of compassionate leadership.

Module 7 - Leadership Lessons from Sailing around the World

I share some of the adventure and the lessons of compassionate leadership learnt on the “world’s toughest yacht race”.

Module 8 - The Big Journey

We bring together the theories we have discussed in the first few weeks of this program with a big story, and so we create “The Big Journey”, revealing our inner motivational drivers.

Module 9 - Introduction Phase Test

The first phase of your journey to compassionate leadership is done. The previous 8 modules have laid the foundations for our journey.

Module 10 - Main Programme Introduction

Well done. You are now into the main programme of the compassionate leadership academy and are ready to understand more about the tools of a compassionate leader.

Module 11 – Communications

Looking at the principles of communication rather than the tools we might use. Understanding what impacts our ability to communicate effectively and effective group communications.

Module 12 – Delegation

Poor delegation has a dramatic and negative impact on staff engagement and commitment. It stops both personal and organisational growth. As a compassionate leader we are striving for commitment and performance.

Module 13 - Power & Influence

There is much confusion about what is power and where it comes from, and what enables one person to influence another. Clearly, a big part of leadership is in being able to influence. You could argue that it is the most important aspect in terms of organisational alignment and performance.

Module 14 - Time Management

Time is our most precious commodity. We can never get enough. The focus of this module is the emotonal impact of poor time management.

Module 15 - 1st Test and Certification

Time for your first test to check your understanding of the modules you have completed to date.

Module 16 - Feedback

Feedback is about growth, about caring. Feedback is a cornerstone of compassion. So let us look at the mindset of feedback. What happens within us before, during and after some feedback?

Module 17 – Motivation

Understanding what motivates you, what lights your fire, is key to your own energy and drive. Tap into a persons inner motivations and the commitment through self-worth follows driving action and performance.

Module 18 – Coaching

An introduction to a brilliantly simple and effective coaching tool called the GROW model.

Module 19 - Decision Making

I will introduce the extraordinarily brilliant Decision Line model that helps us individually and collectively to always make the right decision.

Module 20 - 2nd Test and Certification

Time for another review and test. You clearly passed the first one so you know what it takes.

Module 21 - Situational Leadership

We will learn, what our natural situational leadership preference might be, and how effective it actually is, and we will create a series of hugely practical tools that will enable the dialogue with our people to agree and match our leadership style to their leadership need.

Module 22 - Balanced Leadership

We need to re-balance our leadership priorities and that is just what we will do this week as we introduce John Adair’s powerful, timeless model on leadership that he calls Action Centred Leadership.

Module 23 - Building Trust

One of the main outcomes of being a compassionate leaders is in building trust, in and from the people around you. Trust is a precursor to the commitment we strive for It is a word you hear much, but what actually is trust and how do we get it?

Module 24 - Johari

The superb Johari Window model is a simple and useful tool for illustrating and improving self-awareness, and mutual understanding between individuals. It can also be used to assess and improve a group’s relationship with other groups.

Module 25 - 3rd Overview and Test

Ok, so this is your final intermediary test. Well done on passing your previous test. You are now close to understanding the principles compassionate leader

Module 26 - Launchpad

A whole course review to guide your personal mission statement, create an impact assessment and plan your future growth as a compassionate leader.  An opportunity to connect with fellow graduates, collect your certificate and complete the ILM accreditation process.  Hurrah.



Personal Development – recognition of your authentic self – vital for well being, self esteem and development of emotional intelligence.  Understand your own purpose and values.

Improved Relationships – Understanding others and acting with positive intent creates successful, empathetic, valuable relationships.

Professional Development & Qualification – Being accredited by the Institute for Leadership & CPD UK, the CLA online course counts toward your Continuous Professional Development (CPD).

Career Progression – enhance your promotion and employment opportunity and develop a leadership style that will focus on compassion and commitment not compliance.


Inclusive Training – compassionately priced to be accessible and scaleable, the online delivery is cost effective for team learning and development regardless of geographic location or hybrid working environments.

Promote From Within – design to develop leadership capability at all levels  creating opportunity throughout your organisation.

Common Language – improving relationships, communication and decision making by aligning purpose and values.  CLA Digital is currently available in 4 languages – ensuring continuity in your leadership team across countries.

Real Behavioural Change – Little and often creates real behavioural change that can be leveraged internally leading to tangible benefits.

Employee Psychological Safety – Employees feel included, safe to learn, safe to contribute and safe to challenge the status quo.

Improved Decision Making  – With improved communication and delegation the CLA also specifically develops the ability to ensure decisions are aligned to strategic intent at all levels.

Improved Team Development – With teams engaging in the programme together, it speeds up the team formation and development cycle.  It promotes collective brilliance leading to results.

Improved Staff Engagement – Raised self-awareness of staff and the visible investment in staff development will improve staff engagement.

Performance – The creation of an inclusive compassionate team generates commitment, collaboration and ultimately performance.

Return on Investment – Together with our partner Mind Alpha we can measure the positive impact of our compassionate leadership programmes.

Register now

We offer two individual subscription options for CLA Digital online course.   You do not need a PayPal account, you can pay by credit or debit card. For corporate packages please contact us.

You will be directed to the registration and log on page.

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Pay over 6 MonthsMost Popular£75.00

  • 26 online course modules
  • Short, engaging, studio produced video clips
  • Animated learning activities
  • Interactive workbooks
  • Personal Development Plans
  • Regular assessments
  • Key point certifications
  • Downloadable pdf summary
  • Immediate feedback
Sign up

Pay Up-frontMost Popular£425.00

  • 26 online course modules
  • Short, engaging, studio produced video clips
  • Animated learning activities
  • Interactive workbooks
  • Personal Development Plans
  • Regular assessments
  • Key point certifications
  • Downloadable pdf summary
  • Immediate feedback
Sign up

For Groups

If you wish to enrol a number of people, please complete the form below and we will respond within 24 hours.

    Log In

    Access to the course is through the LOG IN page at The learning portal is accessed through your internet browser.  For the best experience and optimum security, we recommend that you keep your browser up to date.

    Once you have registered and paid your subscription you will be sent a confirmation to the registered email address – this will become your username.  Once you sign into the CLA learning portal – you will be asked to set your own password.  If you have any problems, please use the “Request Support” tab to raise a support ticket and our technical team will help.

    At the moment, CLA is only accessible online.  However, there are downloadable pdf documents of all the key learning in each module.  The book Compassionate Leadership (Hachette UK) is also available to support off-line learning.

    Payment & Subscription Changes

    You have 14 days to change your mind and will be eligible for a full refund of any fees you have paid.

    Of course – we will endeavour to help and support in completion of the course.  If for any reason you cannot complete the remainder of the course we can agree to stop your monthly payment.  You will need to send a written request to info@cla-global, using the subject header “Subscription Changes”.


    The CLA learning platform has been developed by Skillset Ltd., following industry standards for eLearning using SCORM packs and videos hosted on Moodle learning management system.  All data is held securely (encrypted at rest) in a MySQL database.

    As part of an ongoing commitment to quality and security, SkillSet Ltd. is certified to ISO9001 and IS027001 standards. In 2017 the group gained Amazon Web Services Consulting Partner status.

    All data submitted to the CLA learning platform is secured using HTTPS and held on encrypted volumes within Amazon Web Services ISO270001 certified European data centres.

    The CLA site is tested regularly using an external company.

    We are GDPR compliant – all details are contained in our privacy policy and terms and conditions of use.  Use of the CLA learning portal indicates that the terms and conditions of use have been accepted.

    We do not store any detailed personal or financial information.

    We follow all applicable guidelines issued by the Information Controllers Office (ICO) and have a registered Data Protection Officer who can be contacted at using the subject header, “Data Protection”.

    The Course

    Answers to workbook activities and personal development plans can be viewed and updated at any time. Quizzes are also available to take multiple times. Some activities and feedback are only available to answer once.

    There are 27 modules and we recommend a minimum of 45 minutes per module.  You will have access to the course for 18 months from the first log in.  There is an inbuilt delay in the release of the modules to enable reflection and embed your learning.  However, we understand that sometimes you will need to catch up, or you may have some time on your hands – use the support tab to request access to the next module.

    We do strongly recommend that you get into a habit of learning and that you plan the 45-60 minutes per module, put it in your diary as an investment in your personal development.

    Yes, this is another unique aspect of the course.  You are allowed to retake the tests and given support to enable you to pass to the next learning stage.  There is a 100% pass mark for all assessments, but we will guide you to the result.

    Yes – you can turn on the caption function “CC” on all of the video content.

    We operate a help desk during normal UK business hours.  You can ask for support at any place in the course through the “Request Support” tab.  You will receive an automated reply acknowledging your request and then one of our team will assist you.

    All CLA material is the property of Manley Hopkinson and The Compassionate Leadership Academy – any use of the material is covered in the terms and conditions.  The learning tools are intended for personal use and development – for you to become a brilliant compassionate leader.  For corporate engagement and development please contact

    We use social media to regularly comment and promote discussion on topical issues relating to compassion. There are also forums throughout the course. Please follow us and join the conversation.  We welcome your comments and feedback.

    We are in the process of compiling a series of events.  Some of which will be held in “virtual classrooms”. We will post notice of these events on social media and notify you through your user dashboard mailbox.

    Our CLA programme is accredited and approved by The Institute of Leadership, (IOL).  This confirms our programme has been independently verified and meets the evidence-based standards of their 5 Dimensions of Leadership: Authenticity, Vision, Achievement, Ownership and Collaboration.  It is also officially approved as 27 hours of study by CPD UK.

    On successful completion of the course you will receive the Compassionate Leadership Academy certificate.  If, through the CLA, you joined the Institute of Leadership, the Institute will provide external recognition of your learning. You will receive a Certificate of Achievement from the Institute, and automatic upgrade to Professional Membership, including post-nominal letters and digital credentials.

    Yes, the CLA is accredited by professional bodies – the Institute of Leadership and CPD UK.

    We are proud to join a community committed to professionalising the roles of leaders and managers to enhance leadership capability. The recognition you receive for completing the programme is yours throughout your career. This will give you an edge, enabling you to lead exceptional teams and deliver better outcomes for your customers, suppliers, and other stakeholders

    The qualification counts towards your Continuous Professional Development.  Continuing Professional Development is an ongoing process of frequently improving skills and competencies to enhance workplace performance and future career prospects.

    **Second Edition** Compassionate Leadership: How to create and maintain engaged, committed and high-performing teams