We understand that organisations wish to evidence the return on their investment.  Defining and targeting movement toward Key Performance Indicators is part of our process.  Transform the culture and measure the improvement in performance.

Measurement & Insights

We have partnered with two extraordinary organisations, both experts in their field with validated scientific and empirical evidence to support their research, analysis and results.  Allowing you to achieve positive cultural change and sustain high performance.

MyPeople Group

Through 20 years of refining the measurement of cultural factors such as relationships, quality of communication and team cohesiveness in elite sports teams, MyPeople have become global leaders in measuring team and cultural change in business.  All measurement comes from years of research into the soft skills that statistically link to performance.  Together with MyPeople we are able to measure the impact that our compassionate leadership learning programmes have on your people and culture.

High Performance Organisation Centre 

The High Performance Organisation (HPO) Framework is a conceptual, scientifically validated diagnostic that managers can use for deciding what to focus on in order to improve organisational performance and make it sustainable. Research over 15 years shows that working with discipline on strengthening the HPO factors and the attention points will improve the financial and strategic (client satisfaction, employee satisfaction, innovation) results of your organisation. The HPO Framework is thus the only scientifically validated technique in the world that will help you make your organisation high performing!

Employee Turnover Rate

CLA Insights with MyPeople Group

CLA Insights is the scientific “Culture Health Check” measurement tool integrated into the CLA Digital online course, showing the impact of the learning on your people, culture and performance.

MyPeople have learnt that the best way to measure “soft skills” development is in the way people use those soft skills in creating better relationships, better team dynamics, greater engagement and improved performance.

The CLA Insights 3-minute survey is integrated in the CLA Digital online course platform.  The delegates automatically receive the Health Check survey before, after and at key points during the course.  Results are automatically displayed in the CLA MyPeople portal, giving actionable insights over time.

HPO Centre

The definition of an HPO as “an organisation that achieves financial and non-financial results that are increasingly better than those of its peer group over a period of time of five years or more, by focusing in a disciplined way on that which really matters”.

The HPO Centre carry out an independent diagnostic analysis of your organisation that we use as a baseline for all activity and a measure of progress.  A full HPO diagnosis takes approximately 4 – 6 weeks to complete depending on the size of organisation. The HPO Diagnostic gives a comprehensive analysis of the organisation’s performance within the HPO Framework, identifying specific areas where performance improvement initiatives will most benefit the organisation as a whole.

Informed by the findings of the diagnostic, The Compassionate Leadership Academy team will work closely with you to design and deliver the change programme to become an HPO.

ILM Accreditation & Membership

The CLA Digital online course is accredited by the Institute of Leadership and Management. This confirms our programme has been independently verified and meets the evidence-based standards of their 5 Dimensions of Leadership: Authenticity, Vision, Achievement, Ownership and Collaboration.

You can join the ILM through upon completion of the online course, at a discounted price.  The Institute will provide external recognition of your learning. You will receive a Certificate of Achievement from the Institute, and automatic upgrade to Professional Membership, including postnominal letters (MInstLM) and digital credentials.  We are proud to join a community committed to professionalising the roles of leaders and managers to enhance leadership capability.

Additionally, the Institute certificate, can be used through the principle of Recognition of Prior Learning (RPL), to fast-track the qualification requirements within the City & Guilds leadership programmes.

**Second Edition** Compassionate Leadership: How to create and maintain engaged, committed and high-performing teams